Privacy Policy

Last updated: November 2026

This policy explains what information FlipOMS (the website at flipoms.in, the FlipOMS seller panel and the FlipOMS Chrome extension) collects, why, and the choices you have. The extension has its own detailed page: Extension Privacy Policy.

Who we are

FlipOMS is an independent AI listing tool for online sellers, operated by Shop X Now (Sole Proprietorship), India. We are not affiliated with, owned by, or endorsed by Flipkart or any other marketplace.

What we collect

Account details you give us when you sign up: name, shop name, email, mobile number, password, and the dealer / coupon code you used (if any).
Business details you save for listings: manufacturer and packer name and address, brand, HSN, default prices, package size and similar listing defaults.
Listing content: product photos you upload, and the titles, descriptions and attribute values our AI generates for you — kept as your listing history.
Bulk files you upload (your category template). Filled files are temporary and auto-deleted from our server after a short time.
Plan & payment records: your plan, quota used and payment confirmations (amount, date, method). We never ask for or store card or bank details — payments are made by UPI to our account and confirmed manually.
Basic technical data: login time and count, and an anonymous daily visit count on our ads landing page.

How we use it

To run your account, generate listings and fill forms/files for you.
To apply your plan quota and the dealer discount you are entitled to, and to credit the dealer who referred you.
To give support when you contact us, and to keep the service secure (abuse and key-sharing detection).

Who processes it

Google Gemini API processes the product photo and field list only to generate your listing text and values.
Dropbox hosts listing images for bulk files (so the marketplace can read the image links).
Hostinger (India/EU data centres) hosts our servers and database.

We never sell or rent your data, and never share it with advertisers or data brokers.

Advertising pixel

Our ads landing page (/flipmet) may use the Meta Pixel to measure ad performance (page views and button clicks). It does not receive your name, email, password or listing content. You can block it with your browser's cookie or tracker settings without affecting FlipOMS.

Cookies

We use a login session cookie, a dealer-code cookie (so a referral link is remembered for 180 days) and a theme preference. No third-party tracking cookies are used inside the seller panel.

Retention & deletion

We keep your account data while your account is active. You can ask us to delete your account at any time — see Delete Account. Payment records are kept as required by Indian tax law.

Security

All traffic is encrypted (HTTPS). Access to your data is limited to your own login and our support staff. Your AI processing runs on our servers — no AI key ever sits in your browser.

Contact

Questions or requests: support@manageorder.in · WhatsApp +91 8013508258.